About international shipping

Welcome to TONEPLACE.

 

Our shop is a guitar and ukulele shop with a repairman on-site.

 

We sell and repair selected Japanese instruments in our shop.

 

We also actively do mail order.

 

We accept orders from all over the world.

 

Please order from the cart button on the shop page.

 

For overseas shipping, the shipping fee will be different, so please be sure to "confirm by email" first.

 

Payment can only be made by PayPal.

 

PayPal is a convenient digital wallet on the Internet. If you register your credit card information with PayPal, you can complete the payment by simply entering your ID and password. You do not need to enter your card information, so you can pay more safely. Opening a PayPal account is easy, just select PayPal as the payment method and enter the required information.

 

For delivery, we basically use EMS.

 

Customers are responsible for import duties and customs fees.

 

Please check the regulations of your country of residence.

 

The number of days to arrive and shipping fees vary depending on the country and region, so we will check and inform you each time.

 

Also, some products may not be able to be exported, so if you have any questions,

please feel free to contact us.

 

In the unlikely event that repairs, returns, exchanges, etc. occur, shipping costs will be borne by the customer.

 

Please contact us by email.

Email address: toneplace.guitar@gmail.com

We look forward to your orders.

Thank you.